TERMS
General Terms and Conditions
1. Scope of application
The following terms and conditions apply to all orders via our online shop.
2. Contractual partner, conclusion of contract
The purchase contract is concluded with Fervori Inh. Atef Gahbiche.
The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. You can first place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction tools provided and explained for this purpose in the order process. By clicking on the order button, you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of the order is made together with the acceptance of the order immediately after sending by an automated e-mail. With this e-mail confirmation, the purchase contract has been concluded.
A binding contract can also be concluded beforehand as follows:
- If you have chosen the payment method PayPal, the contract is concluded at the time of your confirmation of the payment instruction to PayPal.
The language available for the conclusion of the contract is German.
We save the text of the contract and send you the order data and our terms and conditions by e-mail. You can also view and download the GTC at any time here on this page. You can view your past orders in our customer login.
3. Terms of delivery
In addition to the stated product prices, shipping costs are added. You can find out more about the amount of shipping costs in the offers.
We only deliver in the shipping route. A self-collection of the goods is unfortunately not possible.
4. Payment
The following payment methods are available in our shop:
PrepaymentWhen selecting the payment method prepayment, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
PayPal You pay the invoice amount via the online provider PayPal. In principle, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. You will receive further information during the ordering process.
5. Retention of title
The goods remain our property until full payment has been made.
6. Transport damage
If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the deliverer and please contact us immediately. Failure to make a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or transport insurance.
7. Warranty and guarantees
Unless expressly agreed otherwise below, the statutory right to liability for defects shall apply. The limitation period for claims for defects in the case of used goods is one year from delivery of the goods.
The above limitations and shortened deadlines do not apply to claims due to damages caused by us, our legal representatives or vicarious agents
- in case of injury to life, body or health
- in case of intentional or grossly negligent breach of duty as well as malice
- in the event of a breach of essential contractual obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations)
- within the framework of a guarantee promise, if agreed
- insofar as the scope of application of the Product Liability Act has been opened.
Information on any applicable additional guarantees and their exact conditions can be found on the product and on special information pages in the shop.
8. Liability
We shall always be liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents.
- in case of injury to life, body or health
- in the event of intentional or grossly negligent breach of duty
- in the case of guarantee promises, if agreed
- insofar as the scope of application of the Product Liability Act has been opened.
In the event of a breach of essential contractual obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, the liability is limited in amount to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.
9. Exceptions to the right of withdrawal
The right of revocation does not apply to contracts
- for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
- on the supply of jewellery personalised by engraving and clearly tailored to the personal needs of the consumer.
- if the piece of jewellery is personalised or made to measure, it can be taken back as a gesture of goodwill, provided that the piece of jewellery is completely unworn, i.e. has been returned without traces of wear and in its original packaging. For the effort of the production 50 € Euro will be charged. The difference to the purchase amount will be refunded.
10. Photos & Film Recordings
By participating in Fervori Events, I agree that photo and film recordings may be published during the event and used for advertising purposes for an indefinite period of time. No additional approval by the guests or participants of the event is required.
Alternative dispute resolution pursuant to Art. 14 para. 1 ODR-VO and § 36 VSBG:
The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr. We are not obliged and unwilling to participate in a dispute resolution procedure before a consumer arbitration board.